Life is a journey, full of ups and downs. It can be difficult reaching out for help, especially to someone you don’t know very well. If you can relate to any of that, you are not alone. We believe we are called to be light to those around us – thus the creation of Ray Services. If we get the privilege of working with you, we hope we can provide some light into what you are going through.

Our Counselors

Mike Schachtner

A wide array of experiences has helped me to be open-minded to many walks of life. As a professional basketball player for five years in Europe, I was exposed to many different cultures and mindsets. Everyone has a unique story and a unique past that shapes their present. I can especially relate to feeling the need to always perform at a high level in life. Playing basketball has also given me a mindset of teamwork. I want to approach our counseling sessions together as a collaboration – working together as a team. I see my role as guiding you toward growth, hope, and healing.

Other experiences besides sports have contributed to me better assisting you. I have experience in an inpatient hospital setting and working with young adults pertaining to substance use and trauma. I have a Certificate in Trauma-Informed Care from the University of Wisconsin – Milwaukee, which has helped me understand how the sheer weight of past experiences can be debilitating and affect how we try to manage our lives. Another experience I have had is working with college students and managing their substance use. Oftentimes, mental health and substance use go hand-in-hand. Whatever your situation, I look forward to working with you.

I reside in the Milwaukee area with my wife and daughter.


I completed my Master’s in Social Work (MSW) from the University of Wisconsin – Milwaukee. I am credentialed by the state of Wisconsin as a Certified Advanced Practice Social Worker (APSW) as well as a Substance Abuse Counselor – In Training (SAC-IT). I adhere to the necessary clinical supervision and hold membership with the National Association of Social Workers (NASW).

Andrea Schachtner

There have been a number of experiences that have shaped my passion for counseling. I have experienced the heartache and tension with family members struggling with substance abuse. Unfortunately, substance abuse not only greatly affects the individual, it impacts the family. Many aspects of substance abuse affect the mental health of the individual and family as well. From co-dependency to trauma, there are many complicated connections individuals and families must navigate.

Areas of special interest include the criminal justice involved individual; shame and vulnerability; and the effects of trauma in addiction. I have experience working with Drug Courts and collaborating with a team to explore how to best care for the individual.


I completed my Master’s in Mental Health Counseling at the University of Southern Maine. I am credentialed by the state of Wisconsin as a Licensed Professional Counselor (LPC) as well as a Certified Substance Abuse Counselor (CSAC).